Last updated: [Insert Date]
Welcome to Deals Sport Girl Outfit Store! These Terms and Conditions outline the rules and regulations for using our website at sportgirloutfit.com and purchasing our products.
By accessing this website and placing an order, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website.
1. About Us
Deals Sport Girl Outfit Store is an online retailer specialising in fashionable sportswear and outdoor gear for active young women. Our company is registered at:
94 Warstone LnBirmingham, GB B3C 2OW
2. Website Use
2.1 Eligibility
To place orders on our website, you must:
- Be at least 18 years old or have parental consent
- Have legal capacity to enter into binding contracts
- Reside in a region we serve (excluding some Asian and remote areas)
2.2 User Responsibilities
When using our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Not use our website for any unlawful purpose
- Not attempt to gain unauthorised access to our systems
- Not interfere with the proper working of our website
3. Products and Services
3.1 Product Descriptions
We take care to ensure our product descriptions are accurate, but colours may vary slightly due to monitor settings. Sizes are approximate – please refer to our size guides.
3.2 Product Availability
All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and offer a refund or alternative.
3.3 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Hiking & mountaineering shoes with removed or worn protective outer soles
- Sports shoes showing signs of outdoor wear
- Underwear and swimwear with broken hygiene seals
4. Orders and Payments
4.1 Order Process
When you place an order:
- You will receive an order confirmation email
- We process orders within 1-2 business days (excluding weekends/holidays)
- You will receive shipping confirmation with tracking when your order dispatches
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details.
4.3 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.
5. Shipping and Delivery
5.1 Shipping Options
We offer two shipping methods:
Standard Shipping – £12.95
Carrier: DHL or FedEx
Delivery time: 10-15 business days after dispatch
Includes tracking and insurance
Free Shipping
Available on orders over £50
Carrier: EMS
Delivery time: 15-25 business days after dispatch
Note: Delivery times are estimates and may vary due to customs processing.
5.2 Delivery Areas
We ship globally except to some Asian and remote areas where our carriers don’t deliver.
5.3 Delivery Issues
If your order doesn’t arrive within the estimated timeframe, please contact us at [email protected]. We will assist in tracking your package.
6. Returns and Refunds
6.1 Return Policy
You may return or exchange eligible items within 15 days of receiving your order, provided:
- Items are in original, unworn condition
- Items are unwashed with all tags attached
- Original packaging and accessories are included
6.2 Return Process
- Submit a return request within 15 days by emailing [email protected]
- Wait for approval and return instructions (within 2 business days)
- Package your return with original packing slip
- Ship to our UK address using a trackable method
6.3 Refunds
Once we receive and inspect your return:
- Refunds are processed within 5 business days
- Original shipping costs are non-refundable unless the return is our error
- Credit card refunds may take 5-10 business days to appear
- PayPal refunds are typically processed within 24 hours
7. Intellectual Property
All content on this website (images, text, logos) is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our permission.
8. Liability
8.1 Our Liability
We are responsible for foreseeable loss and damage caused by our breach of these terms or negligence, but we are not responsible for:
- Loss or damage that is not foreseeable
- Business losses
- Delays caused by events outside our control (e.g., natural disasters)
8.2 Product Use
Our products are designed for sports and outdoor activities. We are not liable for injuries resulting from improper use of our products.
9. Privacy
Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect and use your personal data.
10. Changes to These Terms
We may update these terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance.
11. Governing Law
These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.
12. Contact Us
For questions about these terms, please contact:
Deals Sport Girl Outfit StoreCustomer Service
Email: [email protected]
