FAQ

We’re passionate about providing fashion-forward athletic wear for active women. Our collections include:

• Performance sportswear (tops, leggings, sports bras)
• Specialised footwear (hiking/mountaineering shoes, sports shoes)
• Stylish accessories and backpacks
• Functional yet fashionable athletic clothing

All designed to transition effortlessly from workout to everyday wear.

Our sportswear is designed with active women in mind, offering both performance and style. Each product page includes detailed size charts with measurements in both UK and international sizes. For the perfect fit:

• Measure yourself wearing similar undergarments to what you’ll wear with the item
• Compare your measurements to our size chart (not your usual clothing size)
• When between sizes, size up for compression wear or down for looser fits

Need help? Our customer service team can recommend sizes based on your measurements and preferred fit.

We accept all major payment options for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are securely processed with encryption for your protection.

Absolutely! We use industry-standard SSL encryption to protect all your personal and payment information. You can shop with confidence knowing your data is secure. For added security, we never store your full credit card details on our servers.

We offer two convenient shipping methods to get your sportswear to you:

• Standard Shipping (£12.95): Processed in 1-2 days, delivered via DHL/FedEx in 10-15 business days with tracking
• Free Shipping: For orders over £50, processed in 1-2 days, delivered via EMS in 15-25 business days

Pro Tip: Combine items to reach the £50 free shipping threshold – perfect for refreshing your entire workout wardrobe!

Yes! We ship worldwide to empower active women across the globe, excluding some remote areas and parts of Asia. International customers should note:

• Delivery times may vary based on location and customs processing
• All duties and taxes are the responsibility of the recipient
• For accurate delivery estimates, refer to your shipping confirmation email

For Standard Shipping orders, you’ll receive a tracking number via email when your order dispatches. Use this to track your package on the DHL or FedEx website. Free Shipping orders via EMS may have limited tracking depending on destination.

We want you to love your sportswear as much as we do! You may return unworn, unwashed items with original tags within 15 days of delivery for a refund or exchange. Please note:

• Return shipping costs are the customer’s responsibility
• Original shipping fees are non-refundable
• Final sale items cannot be returned

Contact us at [email protected] to initiate a return.

We carefully inspect every order before shipping, but if there’s an issue, please contact us within 48 hours of delivery at [email protected] with photos of the issue. We’ll quickly arrange for a replacement or refund at no cost to you.

Our friendly team is here to help! Email us at [email protected] for any questions about orders, products, or your account. We typically respond within 24 hours during business days.

Our headquarters is located at:
94 Warstone Ln, Birmingham, GB B3C 2OW
Though we’re a UK-based company, we ship globally to active women worldwide!